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“All staff are always very helpful and if they cannot resolve my issue they put me through to someone who can.”
“Whether we are ordering routine laboratory consumables, trying to locate obscure chemicals, or having glassware custom made, their staff are never less than professional and courteous. Phone calls and emails are answered promptly, queries are responded to and technical advice given by people who know what they are talking about – not just reading from a brochure!
From initial contact with helpful office staff, to final delivery by friendly drivers – their attitude and performance can’t be beaten. They are the only lab supplier we have on speed-dial!”
“Staff are always friendly and happy to help in any way they can. Prices are competitive. Responses to emails are prompt and any issues are dealt with quickly.
I would like to praise Sarah Cowley and Drew Watson for their excellent customer service. Because of the service I have received to date, my first stop is always Yorlab for any lab supplies.”